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Excellent Customer Service

  • 12
    Jun

Excellent Customer Service

Dan just got a great compliment from someone who was complaining about a lack of customer service in certain areas.

He said “It always stood out for me with Dan – toilet parts or full bathroom replacement – it all seemed equally important to him. He has great customer service skills. Little job or big job he approached people like it was the most important job he had.” (Robert Sharp, Exton, Pa.)

Our Clients Say:

Dan Kradzinski is a treasure. From careful listening in the bidding phase to meticulous finishing touches, he was superb. We used his services to completely remodel a kitchen and replace about 500 square feet of flooring. He communicated clearly throughout, never promised something he could not deliver and produced more than expected. Dan appeared every work day around the same time and stayed for a full day. Breaks for food and rest were few and short. He is relentless! 

The man you meet when he bids is the guy who orders the materials, plans the work schedule, does all the work, returns parts with defects most would not notice, cleans up neatly every day, asks your opinion when customer choice is a factor, gives his advice but does it your way and combines an "old fashioned" work ethic with a contemporary knowledge of materials and techniques. 

Our job was beautifully done, on time and at a competitive price. We have already planned our next project for Dan. We have referred him to friends and neighbors. We enthusiastically recommend him to you.

Larry and Marla Martin | Langhorne, PA